Privacy Policy

Last updated: July 29, 2026

This Privacy Policy explains how Change Sense Hub, operated by Change Collaboration LLC, collects, uses, stores, and shares information in connection with the Change Sense Hub website, the Hidden Change Barriers Assessment, related readouts, contact forms, scheduling, and advisory services.

This policy is intended to describe the assessment and service workflow at a practical level without publishing proprietary methods, scoring logic, interpretation rules, automation details, or vendor-specific operational information.

1. Information We Collect

Information you provide directly may include your name, email address, organization, role, assessment responses, optional readout name, contact-form messages, scheduling information, and other information you choose to submit.

Assessment responses may include descriptions of change conditions, organizational issues, role pressures, barriers, readiness concerns, leadership or governance conditions, and related context. Please do not submit information that you are not authorized to share.

The website may also collect limited technical information, such as browser type, device information, pages visited, referring links, approximate location inferred from technical data, cookie information, and other usage information. The exact information collected may depend on site settings and analytics tools in use.

2. Information You Should Not Submit

Do not submit highly confidential employer information, trade secrets, regulated data, health or medical information, financial account information, government identification numbers, sensitive personal information about other people, or information you are not authorized to disclose.

The assessment is designed to work with practical, generalized business context. A brief description of the change condition is usually enough.

3. How We Use Information

Change Sense Hub may use submitted information to:

• provide the Hidden Change Barriers Assessment and related readout;

• respond to questions, support requests, or missing-readout inquiries;

• provide optional readout conversations or advisory support;

• maintain internal records and troubleshoot technical issues;

• improve the clarity, usefulness, and reliability of Change Sense Hub services;

• protect the website, assessment workflow, and related services;

• comply with legal, regulatory, tax, accounting, or business obligations.

4. Automated and Technology-Assisted Processing

Change Sense Hub may use automated and technology-assisted processing to support assessment intake, readout generation, delivery, recordkeeping, support, and service follow-up.

The assessment and readout are designed to provide focused advisory input based on the information submitted. They are not intended to be a full organizational assessment, formal diagnosis, or guaranteed recommendation.

5. Service Providers

Change Sense Hub uses trusted third-party service providers to operate the website, collect assessment responses, automate delivery workflows, generate and deliver readouts, manage email communications, support scheduling, store business records, analyze site performance, and respond to inquiries.

These providers may process information on behalf of Change Sense Hub only as needed to provide the services requested or support the operation of the assessment and related advisory services.

Service provider categories may include website hosting, form collection, workflow automation, automated or technology-assisted processing, cloud storage, email delivery, scheduling, analytics, and security tools.

6. How We Share Information

Change Sense Hub does not sell assessment responses and does not publish individual assessment responses or readouts publicly.

Change Sense Hub may share information with service providers as described above, with professional advisors as needed to operate the business, if required by law or legal process, to protect rights or security, in connection with a business transfer, or with your consent.

7. Confidentiality of Readouts

Your readout is intended for the email address you provide. You are responsible for deciding whether and how to share your readout within your organization.

Change Sense Hub may retain submitted responses, generated readouts, delivery records, and related support records for operational, quality, legal, or business purposes unless deletion is requested and retention is no longer required or appropriate.

8. Cookies and Analytics

The website may use cookies or similar technologies for site functionality, performance, analytics, and security. You can usually control cookies through your browser settings. Disabling cookies may affect site functionality.

9. Data Retention

Change Sense Hub retains information for as long as reasonably needed to provide the assessment and related services, support user requests, maintain business records, improve services, resolve disputes, and comply with legal obligations.

Information may be deleted, de-identified, or aggregated when it is no longer needed in identifiable form.

10. Security

Change Sense Hub uses reasonable administrative, technical, and operational safeguards designed to protect information. No website, transmission method, or storage system can be guaranteed to be completely secure.

You should avoid submitting information that would create risk if included in an assessment response, message, or readout.

11. Your Choices and Requests

You may contact Change Sense Hub to request access to, correction of, or deletion of information you submitted, subject to applicable law and legitimate business or legal retention needs.

You may also request help locating a missing readout or updating the email address associated with a submission when appropriate verification is possible.

12. Email Communications

Change Sense Hub may use the email address you provide to deliver your readout, respond to support requests, communicate about optional readout conversations, and follow up about advisory services related to your inquiry.

If Change Sense Hub later sends marketing emails, those emails will include a way to unsubscribe or opt out where required.

13. International Visitors

Change Sense Hub is operated from the United States. If you access the website or submit information from outside the United States, your information may be processed in the United States or in other locations where service providers operate.

14. Children

The website, assessment, and related services are intended for adults and business users. They are not intended for children under 18.

15. Changes to This Policy

Change Sense Hub may update this Privacy Policy from time to time. The updated version will be posted with a revised “Last updated” date. Continued use of the website, assessment, or related services after an update means the revised policy applies going forward.

16. Contact

Questions, privacy requests, or missing-readout inquiries can be sent to:

Change Sense Hub

Email: hello@changesensehub.com